CYBERMATA PRIVACY POLICY

Last Updated: February 19, 2024

This Privacy Policy describes how Cybermata collects, uses, and protects the personal information of its customers. We are committed to protecting your privacy and complying with all applicable laws and regulations.

Information We Collect

We collect information necessary to provide and improve our cloud security posture management services. This may include:

Business Contact Information: We collect business contact information such as email addresses and phone numbers of authorized representatives.
Account Credentials: We collect account credentials for authorized users to access our services.
IP Addresses and Usage Data: We collect IP addresses and usage data to provide and secure our services. This data is anonymized and aggregated where possible.
Cloud Infrastructure Data: We collect data about your cloud infrastructure, including configurations, security settings, and technical parameters. This data is used to provide our security analysis and is not linked to personally identifiable information.

How We Use Your Information

We use the information we collect to:

Provide and Maintain Services: We use your information to provide and maintain our cloud security posture management services.
Communicate About Account Status and Security Findings: We use your information to communicate about your account status, security findings, and service updates.
Process Billing and Payments: We use your information to process billing and payments for our services.
Provide Customer Support: We use your information to provide customer support and respond to your inquiries.
Improve Our Services: We use anonymized and aggregated data to improve our services and develop new features.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security reviews.

Data Retention

We retain your information only as long as necessary to provide our services and comply with applicable laws and regulations.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your information. To exercise these rights, please contact us at privacy@cybermata.com.

Third-Party Services

We may use third-party service providers to assist us in providing our services. These providers are bound by confidentiality agreements and are required to protect your information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Privacy Team
Email: privacy@cybermata.com
Address: 8605 Santa Monica Blvd PMB 247850, West Hollywood, California 90069-4109 US

For urgent matters, please include "PRIVACY URGENT" in your subject line.